“Primmalai” means the great flowers. It offers a line of product for your body treatment and home well-being based on the benefits of the essences of indigenous tropical flowers. The all-year sun-drenched tropical climate and seasonal monsoon rain provides a perfect environment for lives.
999 Ploenchit Road, Lumpini,
Pathuwan
Bangkok
10330
Thailand

Privacy Policy

We respect your concerns about privacy and value our relationship. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

Information We Collect
We may collect information when you provide it at one of our stores, on our website, or with our social networking or mobile applications. When you visit this site or our social networking or mobile applications, we may also collect certain information by automated means, using technologies such as cookies and web server logs.

Information You Provide
The types of personal information you may provide to us includes:

  • Contact information
  • Age and date of birth
  • Gender
  • Username and password
  • Payment information (such as your payment card number, expiration date, delivery address, and billing address)
  • Your skincare concerns
  • Contact information for friends or other people you would like us to contact
  • Content you provide (such as photographs, articles and comments)
  • Information provided to us by social networks or mobile applications when you use one of our social networking or mobile applications

How We Use The Information
We may use the information you provide to:

  • Send you promotional materials or other communications
  • Provide services to you
  • Process your payment card transactions
  • Create and manage your online account
  • Respond to your inquiries
  • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys etc.
  • Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
  • Comply with applicable legal requirements, relevant industry standards and our policies
  • We also may use the information in other ways for which we provide specific notice at the time of collection.

Information We Collect by Automated Means
When you visit this site, we collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.

Technologies We Use
As is true of most websites, we gather technical information about your interaction with our website automatically, and store it in our logs. Such information includes Internet Protocol addresses, web browser type, host or service provider, referring or exit pages, operating system, and date and time stamps. And, as is true of most websites, we use “cookies” – files that are sent to your browser and stored on your personal computer. Cookies are commonly used by online services to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. Our cookies will track only your activity relating to your online activity on this website, and will not track your other Internet activity. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use or access certain pages of this website or certain of our features, products or services.

Third Party Web Analytics Services
We may use third party web analytics services on this site, our social media platforms, or our social networking or mobile applications. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website.

Targeted Advertising
We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and on third-party websites. They use this information to provide advertisements about our products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.

How We Use the Information Collected by Automated Means
We may use the information collected through automated means on this site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.

Information We Share
We do not rent lists, or sell or otherwise disclose personal information we collect about you.

Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting and marketing services. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

You can also help us protect your personal information by

  • using only secure web browsers,
  • employing common anti-virus and anti-malware tools on your system to keep it safe,
  • carefully logging out after using our website,
  • using strong password with a combination of letters and numbers,
  • changing your password often
  • Periodically deleting cookies & web browsing history

Your Rights and Choices
Email Opt-Out
You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.
Postal Mail Opt-Out

Text Message Opt-Out
If you so elect, you may provide your mobile phone number in order to receive text message alerts containing product and event information, cosmetics tips or promotions that may be sent using Text Messages, and your election to receive Text Messages is not otherwise required to purchase any goods or services from us.

Mobile device’s location services settings.
To decline from sharing your geo-location details, follow the instructions on your mobile device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.

Withdrawing Consent
You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward.

Data Transfers
We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

Children's Privacy
This site is not directed to children under the age of eighteen and we do not knowingly collect personal information from children under the age of eighteen on the site. If we become aware that we have inadvertently received personal information, we will delete the information from our records.

How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links To Other Websites
Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates To Our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

How To Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us:

M: +66 (0) 88 289 1397
E: questions@primmalai.com
Metta Essentials Co., Ltd. All worldwide rights reserved.